Privacy Policy for Oakwood Partners Group

Effective Date: April 2, 2025

At Oakwood Partners Group ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you interact with our website, services, and SMS communications. By using our website or subscribing to our SMS services, you agree to the collection and use of your information in accordance with this policy. SMS opt-in or phone numbers for the purposes of SMS are not being shared with any third party and affiliate company for marketing purposes. Please click this link to consent to SMS messaging with Oakwood Partners Group.

1. Information We Collect

We collect the following types of information when you interact with our website or use our services:

  • Personal Information: When you sign up for our services or contact us, we may collect personal information such as your name, phone number, email address, mailing address, and any other information you provide to us.

  • SMS Data: If you subscribe to receive SMS messages from Oakwood Partners Group, we may collect data related to your SMS interactions, such as the content of messages you send and receive, your phone number, and your opt-in/opt-out preferences.

2. SMS Communication Consent

By providing us with your phone number and consenting to receive SMS messages, you agree to the following:

  • Consent to Receive Marketing Messages: You agree that Oakwood Partners Group may send you marketing or transactional messages, including but not limited to promotional offers, updates, and alerts, to the phone number you provided.

  • Opt-In Process: To receive SMS communications, you must provide your express consent (opt-in). You will receive a confirmation message when you subscribe to our SMS service.

  • Opt-Out Process: If you no longer wish to receive SMS messages, you may opt-out at any time by following the instructions in the SMS message, which may include texting "STOP" or another keyword as specified. After opting out, you will no longer receive SMS messages from us, except for messages regarding legal or transactional matters.

  • Message and Data Rates: Standard messaging and data rates may apply to messages sent to and from your device.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To send you SMS messages you have subscribed to.

  • To update you on your rental application status and approval.

  • To update you on appointments for apartment showings and contactor estimates.

  • To improve and personalize your experience with our services.

  • To comply with legal obligations and regulatory requirements.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Legal Compliance: We may disclose your information if required by law, such as in response to a court order, subpoena, or legal process, or if we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of Oakwood Partners Group, our users, or others.

5. Data Security

  • We take reasonable precautions to protect the information we collect from unauthorized access, loss, or misuse. However, no method of data transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

  • Opt-Out: As stated above, you can opt out of receiving SMS messages at any time by following the instructions in the messages you receive.

  • Access and Correction: You can contact us to request access to the personal information we have about you and request corrections if any information is inaccurate.

  • California Privacy Rights (CCPA): If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA). You can contact us to request information about your data collection practices, delete certain information, or exercise other rights under applicable law.

7. Third-Party Links and Services

  • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services or websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Oakwood Partners Group
4925 Boonsboro Road PO Box #229, Lynchburg, VA 24503
management@oakwoodpg.com
434-363-4842